Kendall Press opened for business in 1986 when three entrepreneurial women responded to the need for a locally focused print shop for the tech community.
Originally located at the site of The Galleria, the shop moved to One Main Street in Kendall Square when the opportunity came available in 2006.
Soon after purchasing the business, Mark and Cheryl refined the mission to a very simple concept:
Do everything we can to help our clients achieve success.
To this day, our most important job is making our customers satisfied. We always begin our relationships by asking "how can we help you?" And if there is a way to help - with print, communications, referrals, or just sharing our depth of experience, we are ready and happy to be of service - in any and every way we can.
At a time when many printing firms ship out work, Kendall Press maintains a full manufacturing facility right in Kendall Square, Cambridge, Massachusetts. We have manufacturing space in a neighborhood where office space is at a premium, so our clients can use us to print, kit, deliver and store backup materials at a lower cost than having to commit their office space to storing materials.
In a region where BioPharma and Engineering and Education reign, we take great pride in our dedication to providing accurate, timely and reliable output for our discerning and precision focused clients.
It seems like every company talks about the importance of customer service, but one of the lasting cornerstones of our business is the way our customers feel about doing business with us. Word of our dependability and reliability has spread to India, Asia and Silicon Valley where some clients are based. When you work fast, hardly ever miss a deadline, have fair prices, and treat people with dignity and respect it's not too hard to grow the business. But, as the nature of print and communications continues to change, Kendall Press has taken a leading role in using The Real Time Web, social media and digital and analytic tools to help our clients beyond just print.
We invite you to try our firm the next time your company needs printing or promotional materials or a good strategy session to launch your product or your startup.
There's a reason why we averaged almost 40 new business customers every month for the last 10 years, and we would love the opportunity to demonstrate that for you on your next project. You see, we do things very differently than the other printers, marketers or public relation agencies in our community, and we believe we can provide the best all-around experience for you if you'll give us a try.
If you would like to talk to one of our customer service representatives, please call 617-354-2584. We would be happy to discuss how we can help your business succeed and prosper. Feel free to ask for Mark Lemley, the owner, when you call, and to inquire about taking a 15 minute tour of our business, hosted by one of our team. Mark provides a very fast-paced and interesting behind-the-scenes tour of how things work in our company, and most of the businesses that have toured our facility have commented that there is a lot more value here than they ever thought possible from what started out as just a commercial print shop!